Frequently Asked Questions
Are there additional costs?
Only if the revision requires a significant amount of change that is appropriate for an extra charge. This would be negotiated right then and there with the client so that everyone is aware and content to allow the extra charge to go through though.
Support Included?
Contact VSB as soon as you need help and we’ll get in touch and resolve all your problems as quickly as possible!
What about Refunds?
Refunds will be negotiated. If a client purchases a package and wishes for a refund. they will be charged for the amounts of projects that have been completed as if they were each purchased separately.
Can I change Plans or cancel at any time?
you can cancel and change plans before production has begun. If production has begun we can negotiate a compromise that everyone is content with.